We would love to hear from you! Whether you have found a bug, want to suggest a new tool, or have questions about how our WebAssembly PDF suite processes your files locally, we are here to help.
Wexira is a service powered by VertualHands.com, and our website is accessible through the subdomain wexira.vertualhands.com.
1. Email Support
For quick assistance, please email us directly. We aim to reply to all queries within 24 to 48 business hours.
Primary Support Email: [email protected]
Secondary Support Email: [email protected]
2. Frequently Asked Questions (FAQ) Help
Before emailing, you can check these quick details:
- Are there file upload limits? No! Because all editing and conversion happen locally in your own browser, there is no file upload size limit. The only limit is your device's memory and CPU power.
- Is my document data saved? No. We never upload your documents to any server. Your files are completely safe and stay private on your device.
- Are the tools completely free? Yes! All tools are 100% free. We show Google AdSense ads on our pages to fund the site hosting and maintenance.
3. Bug Reports & Feature Requests
If you encounter an error (like a corrupted PDF output or a tool failing to load), please include:
- The tool name you were using (e.g., Edit PDF, Sign PDF).
- Your device type and browser version (e.g., iPhone Safari, Chrome on Windows 11).
- A description of what happened, or any console error messages you saw.
We appreciate your feedback and look forward to hearing from you!